Category Archives: Questions

Radiators come on with the hot water – why?

If your radiators come on when you open a hot tap, you probably have a faulty diverter valve or motorised valve. These valves control whether your boiler heats the radiators or water for the hot taps. Which one you have … Continue reading

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The difference between direct and indirect cylinders

Direct, indirect, unvented…the list goes on. There are many different of types of hot water cylinder, but what is the difference between direct and indirect cylinders? In this article, we’ll discuss exactly what those terms mean. The difference between direct … Continue reading

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Electric shower stops working: why does it stop & how can it be fixed?

Does your electric shower suddenly stop working? Does it suddenly cut out and leave you with no way to rinse yourself off? This situation is perhaps more irritating than a shower which doesn’t work at all. In this article, we’ll … Continue reading

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British taps: here’s why the hot & cold are separate

Ah, British taps. For most Brits, separate hot and cold taps (or faucets, if you’re visiting from the good old US of A) are a part of every day life. However, for many visitors to the UK, including those from … Continue reading

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Fortic & Primatic cylinders: what’s the difference?

The hot water cylinder is one of the most important components in your home. Hot water cylinders come in different types as well as in different sizes. But what’s the difference between a fortic tank and a primatic tank? The … Continue reading

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